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Internat banking is the fastest and the most recent bank product which is based on internet technologies. It enables you to perform the following activities from any computer that is connected to the internet:
* You need to have digipass to make transactions Any physical or legal entity can use internet banking service. Operations made via internet banking will save your time of going to the bank to make similar transactions. You have opportunity to perform all kinds of bank transactions from any computer that is connected to the net. With internet banking, TBC Bank is open for you for 24 hours 7 days a week. To access internet banking system, you need to enter internet address https://www.internetbanking.ge and fill in the username and password. In case of corporate clients, additional field for company name will have to be completed. When accessing the system for the first time, the system will require change of the initial passsword (the password that was handed to you at the bank). After that, you will be able to change password any time you need by using the function of changing the password in the menu. In case of losing or forgetting password, you need to immediately contact TBC Bank call center on the telephone number 27 27 27 and ask operator to block your internet banking, in order to avoid access to your bank by strangers under your username. After doing so, you will need to go to any branch of TBC Bank where new password will be issued after presenting your ID.
To register TBC Bank internet banking service, you need to visit any of TBC Bank branches and take your ID document with you (ID, passport). Only TBC Bank clients can use this service. After passing through the registration process, you will be handed with username, password and company name (if you are a legal entity). In case of registering full packet of internet banking service, you will be granted with Digipass. Minimal - to view only accounts In case of registering as a physical person, the user chooses only packet s/he wants. As for legal entity, the client has additional opportunities:
Digipass is a small electronic unit, which generates unique one-off codes by clicking on the button. After completing the operation of transferring money to the accounts of other clients, digipass will ask you to enter the generated code. Digipass will ensure maximal safety of using internet banking service. The below-given picture shows digipass for physical person as well as legal entities.
Operation term of digipass is 5 years.
The following accounts can be viewed in the internet bank:
I have a loan from TBC Bank. Can I make repayment from my accounts without visiting the bank? Internet banking enables you to pay installment on any type of loan and credit card by transfering money from your personal account (current, card and/or ,,my safe").
I have a deposit at TBC Bank, how can I add money from my accounts to the deposit account via internet banking?
With internet bank you will add money to any of your deposits (apart from term deposit) without visiting the bank. Can I get bank statement with the help of internet banking? Internet banking will enable you to view currenct turnovers on your accounts. Besides, you can also get statement for some particular period from your desirable account. What kind of operations can I make via internet banking? You will be able to perform the following kinds of transactions:
If transferring in the national currency, you will need:
If transferring to the foreign country, you will need:
To make money transfer, you must have current account (for physical persons, transfers from card accounts are also allowed) and digipass! What does transfers between my personal accounts stand for? With internet banking, you can transfer money from one of your accounts to another without visiting bank (if currencies of accounts are different, conversion will be made according to the TBC Bank exchange rate). Money transfers between own accounts are made immediately, with the exception of depositting money to the plastic card. In this case, deposited amount is available in maximum 2 hours, if the transaction was made during the working hours. As for the transactions made during non-working hours, money will be available at the beginning of the next working day.
Transfers within limited amount are also instantly made within TBC Bank system. Amount above this limit will be transferred as soon as the bank authorizes the transaction. Transfers to the banks of Georgia which are made before 4 o'clock will be reflected on the same bank day. Transactions made after 4 o'clock will complete before 12 o'clock of the next day. International money transfers need maximum 4 bank days.
Budget transfers enable you to pay vairous kinds of taxes (income, profit, VAT, excise, etc.) that are defined by Georgian legislation in a quick and flexible manner.
What is the cost of making communal payments with internet banking? Commission on paying communal bills costs 0.50 lari. Payments to Tbilisi Water and Cleaning service are not charged with commission, they are transferred for free of charge. Do payments made with internet banking immediately reflect on the company accounts? The paid amounts are momentarily reflected on the accounts of the companies where you can check the amount of your bill (Telasi, KazTransGas-Tbilisi, Caucasus-Online, etc.). In other cases, paid amounts are seen in maximum two bank days. Can I fill my mobile telephone balance with internet banking? You are able to fill in your Magti (99, 95 indexes), Bali (98 index), Geocell (77) and Lai Lai (93, 55) telephone balance from your card account absolutely free of charge. How safe is TBC Bank internet banking? TBC Bank internet bank is based on the leading and the latest technologies. It uses the most recent mechanisms of safety, which is ensured with special certificate. Data exchange are made with 128 byte coding. It is necessary to have digipass while making transactions in order to feel on a safer side. You need to have only Internet Explorer or FireFox browsers to access internet banking. It is also necessary to include support of JAVA scripts in the parameters of these browsers. What rules do I need to follow to work safely in the internet banking? It is important to get assured that you are really on the internet address https://www.internetbanking.ge. Besides, you need to check the safety certificate by clicking the lock placed on the lower or upper panel of internet browser. Notice! Please do not trust messages requiring delivery/update of personal bank data. TBC Bank never uses its e-mail to ask clients reveal or update their personal data. Can I close the window after I finish work in the internet banking? You must click on Logout from the system upon completion of the work. What shall I do when I want to work in the internet banking from the jointly used computer? If you work on someone else's or jointly used computer, e.g. at your friend's house or internet café, do not tick ,,remember my data" on the initial page. All temporary files created while working in the internet banking will delete as soon as you leave the program. 
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